***Dear Value Customers: Due to COVID-19 we are having delays in processing and shipping all orders. Meanwhile stay safe and thank you for your patience and support***

FAQs

Sales Tax?

Sales tax is only charged to orders being shipped within the state of California.

Can you do rushed production speeds?

The satisfaction of our customers is of the utmost importance to us. If you need your order by a specific date please email sales@aleweston.com and we will try our best to accommodate your request to the best of our ability, however we cannot guarantee an expedited speed.

When your order is ready to ship, you will receive an automated email including your tracking number.

For insurance purposes, all orders require signature upon delivery, no exceptions. 

Can I cancel my order?

From placing your order we allow 12 hours for you to cancel it (minus processing fees). After this time production commences and cannot be cancelled.

**Special orders: custom pieces/personalized pieces cannot be cancelled. (After 12 hours you may still be subject to processing fees.) **

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